Refund Policy
At Twinsweb, we want you to be fully satisfied with your purchase. If you are not happy with our service for any reason, you are eligible for a 100% refund, under the following conditions:
- The refund request must be made within 3 days of your purchase or service activation.
- You must clearly mention the reason for dissatisfaction.
- Refunds will be processed only after verifying your request.
- Refund will be credited to your original payment method within 7–10 working days.
- Refunds will be processed after deduction of bank service charges
Non-Refundable Cases:
- Refund requests made after 3 days will not be accepted.
- Custom work, add-ons, or third-party services are not refundable.
Custom work:
If you want modification or addition, it will be charged separately.
Cancellation Policy
For refund or cancellation requests, contact us via our support email. info@twinsweb.com